Diabetic Footcare

Thank you for seeing me so promptly and for your caring and friendly manner. I am feeling loads better already.

Jared listened well as I described the presenting injury and accompanying discomfort. He then patiently guided me through a series of effective exercises. By the time I got home, there was an email with picture guides and descriptions of his recommended therapeutic exercises. Easy to follow and easy to implement. The exercises are already helping with numbness and discomfort after just 2 days. I look forward to working with Jared and anticipate that the current discomfort from a carpel tunnel and rotator cuff injury will be managed and healed.

Always a calendar highlight when our visits to see Clare in Aylsham come around. Our feet are in tip top condition with regular – above and beyond – maintenance and care.

The receptionist at Sheringham was very friendly. Jared, the physiotherapist, was thorough in his questions and very helpful with his advice.

From the first appointment I ever had with Randell’s in Fakenham, I haven’t looked back. That was about 3 years ago I reckon. I’ve had appointments with Aidan every 3 months since then and have now followed him to the Norwich branch. Each visit is like a catch up with an old mate and he has literally given me new feet!! He has cured my fungal nail infection, got rid of huge corns that were agony and more recently tackled and conquered ingrown nails, without me having to go through surgery. Couldn’t be happier with the consistently superb standards of hygiene and customer service at Randells. I wouldn’t trust anyone else to care for my podiatry needs.

I was recommended by my father to visit Randell’s after injuring my shoulder. The treatment I received exceeded all expectations. Being able to regain movement in my shoulder and neck after just one session I am beyond grateful! I cannot recommend them enough!

Three physio appointments for my back have reduced pain and helped me to be more mobile again. Advice to maintain stability of my back was also given.

Highly recommended after my physio sessions , friendly and very thorough

Brilliant care and service from Aiden. The receptionist was also very welcoming, friendly and helpful. Wouldn’t hesitate to recommend this practice.

Excellent service and treatment. Car parking space available, warm and welcoming Reception and prompt treatment – I limped in and skipped out – thank you.

I can’t thank Salman enough for his incredible care and expertise. He quickly identified the cause of my discomfort and created a treatment plan that was both effective and easy to follow.

Salman’s friendly and professional approach made every session enjoyable, and I saw real improvements in my pain and mobility within weeks. I highly recommend him to anyone looking for top-quality physiotherapy!

Salman has been fantastic! From the start, he explained my condition clearly and tailored the treatment to my needs. His expertise and hands-on approach made a noticeable difference in my mobility and pain after just a few sessions.

He’s patient, attentive, and truly cares about his patients. I highly recommend Salman for anyone seeking effective and professional physiotherapy. Thank you for helping me get back on my feet!

My experience at Randell’s Healthcare has been absolutely fantastic. I booked a physiotherapy appointment for a recurring knee issue and was blown away by the level of care I received. The physiotherapist conducted a detailed assessment and immediately put me at ease with their friendly yet professional approach. They tailored my treatment to suit my needs, and the exercises they recommended have made a huge difference. The clinic itself is clean and welcoming, and I always felt I was in expert hands. I wouldn’t hesitate to return or recommend their services to anyone in need of physiotherapy!

I can’t recommend Randell’s Healthcare enough! I went in with persistent lower back pain that had been bothering me for months. From the very first appointment, the physiotherapist was professional, thorough, and incredibly understanding. They explained everything clearly, from the root cause of my pain to the treatment plan, which included a mix of hands-on therapy and personalised exercises. After just a few sessions, I noticed significant improvement, and now I’m almost completely pain-free! The care and attention to detail were second to none.

Excellent service, would highly recommend to others!

Great service as always…. I would not think of going anywhere else, everyone is thoroughly professional and knowledgeable and I would always recommend Randell’s for foot health.

Edgar is very pleasant and efficient, I always feel I’m walking on air when he’s finished. Caroline in Reception is also very nice & welcoming

I really want to thank Aidan and the team for looking after me so well. I knew I was in good hands from my first appointment and felt truly taken care of over the course of my treatment. Aidan was friendly, knowledgeable, and totally on the case. We built a rapport over a series of appointments and he held a genuine interest in my wellbeing which made me feel really relaxed and at ease. It was excellent service and, on top of everything, he cured me! I’d give 6 stars if I could!

My son had a procedure for an ingrowing toenail and we are extremely happy with the outcome and wouldn’t hesitate to recommend Randell’s Footcare. Damini who completed the procedure was wonderful, so kind to my son and extremely professional. The follow ups with Charlotte were superb and my son is now pain free.

Very good experience for my first visit to the clinic for cryotherapy. Gloria was lovely and explained what to expect.

A friend advised me to seek treatment from Randells for what I thought were ingrowing toenails that I could deal with myself. What did I know!! Needed expert professionalism to sort me out, stop the pain and restore real comfort to my feet. For over 70 years I’d assumed I had no problems. Arrogant and in pain! Don’t put up with it. Get help from the professionals. I wish I’d done it earlier!

My feedback is only positive. Clare was great, sorted the issue & also gave some great advice to help going forward to avoid reoccurrence. Would certainly recommend.

The appointment was on time and the consultation was thorough, expert and friendly. I received treatment with no pressure regarding buying products from Randell’s. Overall a very good experience!

Excellent Service!

Clear and helpful advice, patient and very understanding. I could not fault my session in any way.

I had suffered with fungal nail infection in my big toes for years and nothing had worked. I started going to Randell’s and they successfully eliminated the infection. Although very happy my feet were healthy again, I was very self conscious of having half a big toenail on each foot and hated anyone seeing my feet. The treatment enabled me to confidently wear open toed footwear again.

Shockwave therapy helped me get back on my feet and resume my active lifestyle. The results have been truly remarkable

I had been struggling with Achilles tendinopathy for months, but Shockwave Therapy provided me with significant relief after just a few treatments. Thank you 

After just a few sessions of Shockwave, my chronic heel pain disappeared completely. I can’t recommend this treatment enough!

Just to let you know that I was very happy with my treatment with Manuel Martinez. As I’ve never visited a podiatrist before I was pleasantly surprised at both the treatment and the outcome. I’m sure I’ll return in due course. Thank you

Very happy with my appointment. Informative, gentle & immediately eased the discomfort with the ingrowing nail.  Thank you  & your lovely receptionist !!

How very pleased I am with the excellent care and attention Christine Riches gives me when I see her at Fakenham.  She is gentle, kind and very thorough and makes my feet feel wonderful.  When leaving her treatment room I am walking on air.

Had a verruca for over 10 years, tried lots of other podiatrists that just didn’t want to treat it. Came here and was positive from the offset. I had 3 cyro treatments with Aiden and it’s gone. So pleased and would recommend Randall’s for treatment. Thank you so much!

Aidan treated me for a check up and it was worth every penny – great service! –

My experience at Randell’s Footcare was nothing but positive. I saw Jubilee and she was incredibly thorough, helpful, kind and explained what she was doing and why I might have particular issues.

Attended Randell’s Cromer today for the first time with tricky nail issues. Jubilee was fantastic from the outset. She was knowledgeable with a calm approach Can’t recommend this service highly enough.

I was extremely nervous and didn’t need to be! I found the whole experience totally different to what I imagined and will continue to use your first class services  Thank you very much

Things were clearly explained to me regarding my left big toe in a concise and clear fashion.

I was very impressed with the advice given and how the situation may pan out with my procedure and everything was made clear on the condition of my toe nail

I had a fabulous time & experience. It was wonderful to get expert advice from a very knowledgeable & friendly lady. I will have no hesitation in returning if the need should ever arise

I am pleased to advise that the care and advice I received was exemplary. In addition to the excellent care I received, the person who made the appointment for me was both pleasant and efficient. So as far as my experience went, all was first class

I was very happy with my first appointment with Randells. The Podiatrist was very helpful and thorough. I look forward to my next appointment in Coltishall

Just wanted to say thank you  for the care and consideration she showed in my first consultation. I feel like I am walking on air. Many thanks

 It is good to know my feet and well being are all ok , and the advise going forward will be something I will consider in the near future, thanks again

My first visit,  I was a bit nervous.  But the treatment was excellent.  Foot care professionals are absolutely fantastic.  Very kind . I’m more than happy to come back again.

Thank you for my first appointment at Randell’s. I found it very helpful, and friendly, both with treatment and advice for a fungal infection ( which I am following)

Gillian Doel

“This assessment was expertly carried out. I now have a good deal of knowledge regarding the blood supply to my feet, and I have made some life changes to prevent any further health issues”

“I came to Randell’s Footcare to see Aidan for a vascular assessment. He first took a detailed review of my health history and carried out some thorough testing. I am so pleased to have this valuable information I can take forward to future health appointments. I recommended this 100%!”

-Damini was excellent with putting me at ease and being so calm and understanding when I was very scared of the procedure (I’m not good with injections) she explained everything clearly and answered any questions I had and made sure I was okay throughout. She did the procedure with excellent care and helped to distract me when I needed something to take my mind off it. It couldn’t have gone any better and I really appreciate the level of care, it’s exceptional!  Thank you so much.

Excellent experience today. Was extremely nervous about the surgery but the staff (especially the director of the company) made me feel so safe and cared for, their gentle care ensured I was well both physically and mentally well throughout.

I’ve previously tried laser twice at another clinic without success. It was so great to see the verruca responding to the new treatments .I had very old verrucas (20+ years) and there was a chance my immune system couldn’t be prompted to respond to them, however! A year later of monthly treatments and I’m verruca free!

Had a verruca for over 10 years, tried lots of other podiatrists that just didn’t want to treat it. Came here and was positive from the offset. I had 3 cyro treatments with Aidan and it’s gone. So pleased and would recommend Randell’s for treatment. Thank you so much!

Staff are really friendly and give thorough explanations over treatment options. After living with a painful verruca for some years, I’m delighted to say it has now disappeared after having Swift therapy.

What an incredible place! I saw Edgar for a full biomechanical assessment. He taught me so much about my feet and how to correct my feet ‘posture. A variety of top grade equipment was used for this assessment along with Edgar making me feel comfortable and explaining everything so well. The clinic had a lovely atmosphere with a real family feel. I’ve been to many podiatry clinics but nothing was ever as good as this! 100% recommend!

Listened to my issues. Took care to examine foot movement physically and with a pressure plate and video. Took time to explain and demonstrate biomechanics. Very pleased with the appointment.

Amazing staff, super friendly and make you feel much at ease. Massive insecurity of mine and felt no judgement from anyone. Highly recommend!

With regard to my first appointment, I was extremely nervous and didn’t need to be! I found the whole experience totally different to what I imagined and will continue to use your first class services  Thank you very much

My appointment went very well, he dealt professionally with the issue I went to see him about and offered sound advice about foot care in general, all of which made perfect sense, but most of which I had never really thought about  –  thanks

I am very pleased with the first class service I received. I won’t hesitate to recommend your company to anyone who needs your service.  Thanks again

Podiatrist was first class.  Made me feel at my ease, answered my questions. My feet were very comfortable after my appointment, and have remained so. Have no hesitation in recommending Randell’s and already look forward to my next visit. Many thanks.

From the moment I picked up the phone and made my appointment I was extremely impressed with the service. The receptionist was efficient and very helpful.

I saw Aidan and was thoroughly delighted with the service and attention he gave me. I have booked in again and look forward to seeing him again in a few months. 

I would highly recommend Randell’s Footcare.

Aidan achieved the absolutely best balance of professionalism and friendliness that put me at ease and he dealt effectively with my diagnosis and treatment. I’ve had no pain since the appointment so far and I had been experiencing quite a lot of discomfort prior to contacting you. I will be returning regularly to maintain good foot health. I learned a lot during my appointment.

Jubilee was very informative, gentle and kind. My feet and especially my thick ugly toenails are now looking and feeling so much better.  I look forward to my next appointment.

Just wanted to say what a great experience my appointment was last week. I have been pain free ever since and for the first time whilst wearing shoes/boots for the past 3 winters/years. So glad I decided to come to your practice- thank you so much

 I was impressed with the whole experience. The consultation was thorough and conducted with really good customer care. One particular thing – the heel balm recommended has proved to be so effective that I’ve purchased a 485 g tub of the same! 

I have been coming to Randell’s footcare for a number of years the service is excellent the staff are very professional

Great service. Really informative information. Excellent manner.  Would highly recommend

Had a painful corn removed along with all my hard skin. My cracked skin and heels were also treated within the appointment. I can’t believe the difference it’s made to my feet overall. They look and feel so much healthier and softer. A great service from both the podiatrist and the receptionist. Highly recommend!

I was very happy with the care that I received, from the first phone call to make my appointment, to walking out after having my problem sorted by Aidan, who was so kind, skilled at treating an anxious patient and professional. I will be recommending you to my friends should they need any foot care.

Thank you so much for seeing me yesterday. The team at Coltishall were fantastic from the lovely lady on reception to the chiropodist who saw me. Warm, welcoming and professional. Thanks again.

Thank you for my visit today, it was fantastic, not only helping me with the issue itself but also sharing some great information that made feet fascinating! I felt comfortable, at ease, informed and walking on clouds when I left. Thank you!

I was really pleased with how my appointment went.  My foot felt better when I left and I was given a full explanation and clear guidance on how to continue treating it.

Lisa Norton

All the staff at Randall’s Footcare are outstanding. Professional. knowledgeable, experienced and always friendly. They have been brilliant with my feet taking time to look after them and also ensuring that ongoing medical issues are dealt with professionally. Thank you so much.

During the treatment, she checked the blood flow to my feet because I’m diabetic and we both noticed my pulse was slow and she warned me of the potential dangers.
On Thursday evening my pulse was 45 and Friday morning 35 so I immediately rang the doctor who called for an ambulance!
I was rushed to hospital and on Saturday went into the operating theatre and was fitted with a pacemaker. Without Clare’s warnings the potential outcome doesn’t bare thinking about. Please send her my sincerest thanks for alerting me to the dangers.

I just wanted to say the Podiatrist I saw was absolutely marvellous. She was very gentle – nothing hurt – and she explained everything that she was going to do. She also answered my numerous questions clearly. She also kept up just the right amount of inconsequential chat so that I knew she was concentrating on getting my feet to feel amazing, but also for me to be relaxed. I will certainly be requesting her again. Thank you.

I visited the Randells Norwich branch, Jubilee was very friendly, thorough and informative. I had an ingrown toenail. 

My toes felt so much better almost immediately to walk on, still a little bit of healing but so much more comfortable Thank you Randell’s Footcare

Many thanks to Charlotte today for looking after our toes and feet so professionally – even though I am shielding due to underlying health issues, and I was attending with the consent go my consultant, we both felt very safe and comfortable. Well done Charlotte and many thanks

I must say how much I appreciated the treatment and honest advice I received from one of the podiatrists at Randell’s footcare, thanks for helping me!

Extremely helpful company, I had an ongoing issue which Karen helped me with, over quite some time, I can’t speak highly enough of the help she gave me and will be forever grateful, all resolved now, very happy indeed.

I would just like to thank once again the chap that saw my son today with his ingrown toenails he was fantastic from start to finish and Barney feels so much better after today’s appointment we look forward to the next stage thanks once again for a fantastic service.

I would like to pass my thanks on to the team at Randell’s for the care given to me over many years.

I have been assessed by the Diabetic Foot care team at the Queen Elisabeth hospital and been referred to Norfolk and Norwich for urgent Vascular surgery to my legs. I have been having twice weekly dressings to my feet for Ulcers. A big thank you Karen for spotting this.

Thank you so much for your attention to my infected foot, your masterly surgical attention has enabled me to walk without pain, and within 36 hrs, it was a 95% recovery, as to the pain I was having to endure. I am taking your advice to bathe it once a day in salt and hot water for the next few days, 5 in all, Thank you Manuel.