Randell's Footcare

Ingrown Toenail

An ingrown toenail happens when a spike or rough edge of nail pushes into the soft skin at the side of the toe as the nail grows forward. This most often occurs on the big toes. The toe can be extremely painful, inflamed and infected.

Toenails that are thick or curved can also cause the toe sides to be painful even though they are not actually ingrowing.

We can often clear the offending piece of nail sometimes using local anaesthetic, this along with footwear and nail cutting advice may be all that is needed but sometimes a further procedure is required.

Ingrown toenail surgery

Partial Nail removal – Removal of the side of the ingrown nail

Total Nail removal – Removal of the whole ingrown nail

Both procedures include the surgery appointment & follow-up dressing appointments

We guarantee this procedure so that if there are any future problems we will treat until comfortable

What's involved?

The surgery is painless due to the administration of a local anesthetic

Once the offending piece of nail is removed a chemical is applied to the exposed cells to ensure regrowth of the nail does not occur

Dressing and bandages are then applied

The podiatrist will follow up with you in 2-3 days and then 2 weekly until everything is healed

Our Treatment

Ingrown Toenail Operation - Randell's Footcare

Before & After - Ingrown Toenail - Randell's Footcare

Full nail removal - Randell's Footcare

Excellent on Google Reviews


My son had a procedure for an ingrowing toenail and we are extremely happy with the outcome and wouldn’t hesitate to recommend Randell’s Footcare. Damini who completed the procedure was wonderful, so kind to my son and extremely professional. The follow ups with Charlotte were superb and my son is now pain free.

Stuart Mason
I thought Charlotte was absolutely fantastic. I cannot praise her highly enough. She was very professional, courteous, knowledgeable, helpful and friendly. At all times, she managed my expectations as to what would be happening next and kept my discomfort to a minimum.
Robert Clegg

A friend advised me to seek treatment from Randells for what I thought were ingrowing toenails that I could deal with myself. What did I know!! Needed expert professionalism to sort me out, stop the pain and restore real comfort to my feet. For over 70 years I’d assumed I had no problems. Arrogant and in pain! Don’t put up with it. Get help from the professionals. I wish I’d done it earlier!

Kit Calladine

My feedback is only positive. Clare was great, sorted the issue & also gave some great advice to help going forward to avoid reoccurrence. Would certainly recommend.

Daniel Starling

Very happy with my appointment. Informative, gentle & immediately eased the discomfort with the ingrowing nail.  Thank you  & your lovely receptionist !!


Jayne Millbank

Things were clearly explained to me regarding my left big toe in a concise and clear fashion.

I was very impressed with the advice given and how the situation may pan out with my procedure and everything was made clear on the condition of my toe nail

Michael Placzek

-Damini was excellent with putting me at ease and being so calm and understanding when I was very scared of the procedure (I’m not good with injections) she explained everything clearly and answered any questions I had and made sure I was okay throughout. She did the procedure with excellent care and helped to distract me when I needed something to take my mind off it. It couldn’t have gone any better and I really appreciate the level of care, it’s exceptional!  Thank you so much.

Erin Dunning

Excellent experience today. Was extremely nervous about the surgery but the staff (especially the director of the company) made me feel so safe and cared for, their gentle care ensured I was well both physically and mentally well throughout.

Charlotte Hayter

I visited the Randells Norwich branch, Jubilee was very friendly, thorough and informative. I had an ingrown toenail. 

My toes felt so much better almost immediately to walk on, still a little bit of healing but so much more comfortable Thank you Randell’s Footcare

Bridget Booty

I would just like to thank once again the chap that saw my son today with his ingrown toenails he was fantastic from start to finish and Barney feels so much better after today’s appointment we look forward to the next stage thanks once again for a fantastic service.

Mike Berrige


Book your appointment

Either contact us by telephone on 01603 737188 or fill in this online form.

  • Podiatry Treatment £65
  • New Patient Assessment & Treatment £75
  • Podiatry Assistant £45
  • Ingrowing Toenail Surgery:
  • Single Toe £650
  • Multiple Toes £750
  • Swift Verrucae Treatment
  • 3 Month Course £400
  • Additional Treatment £80
  • Plasma Verrucae Treatment £85
  • Cryotherapy Verruca Treatment £85
  • Skin lesion £65
  • LCN Nail reconstruction £75 - £90
  • Full Biomechanical Assessment £180
  • Shockwave Therapy £125
  • Vascular Assessment £180
  • Lacuna Treatment Starting from £300