Physiotherapy Discovery Call

If you’re experiencing pain, injury or ongoing discomfort and aren’t sure what treatment you need, our Physiotherapy Discovery Call is the perfect first step.

Available for patients in Norwich, Coltishall and Sheringham, this free, no-obligation call gives you the opportunity to speak with our team and get clear guidance on the most appropriate next steps.

What Is a Physiotherapy Discovery Call?

A Discovery Call is a short, informal phone consultation with a member of our clinical team. It’s designed to help you understand:

  • What might be causing your symptoms
  • Whether physiotherapy is right for you
  • Whether you may benefit from a biomechanics or gait assessment
  • What your next steps should be

You don’t need a diagnosis, and there is no pressure to book treatment.

Who Is This For?

What We’ll Cover on the Call

During your call, which will last roughly 15 minutes, we’ll take the time to understand your situation and guide you accordingly. We will:

  • Listen to your symptoms and concerns
  • Ask a few key questions about your lifestyle and activity levels
  • Provide an initial opinion on what may be contributing to your issue
  • Recommend the most appropriate service
  • Explain how our physiotherapy and biomechanics teams can help
  • Answer any questions you may have
What Happens Next?

Following your Discovery Call, we will guide you towards the most appropriate next step based on your symptoms. This may include:

  • A Physiotherapy Assessment at our Norwich, Coltishall or Sheringham clinics
  • A Biomechanical or Gait Analysis
  • A combined appointment where appropriate
  • Advice on managing your symptoms in the short term
Why Book a Discovery Call?

Many patients delay seeking treatment because they are unsure what they need or where to start. Booking a Discovery Call can help you:

  • Avoid booking the wrong type of appointment
  • Get advice from an experienced clinical team
  • Understand your symptoms more clearly
  • Take the first step towards recovery with confidence

 

For patients in Norwich, Coltishall, and Sheringham, it’s a simple and effective way to access professional advice quickly. With no obligation to proceed to proceed with treatment, the decision is entirely yours.

Excellent on Google Reviews

Testimonials

Thank you for seeing me so promptly and for your caring and friendly manner. I am feeling loads better already.

Ben Cooper
Rated 5 out of 5

Jared listened well as I described the presenting injury and accompanying discomfort. He then patiently guided me through a series of effective exercises. By the time I got home, there was an email with picture guides and descriptions of his recommended therapeutic exercises. Easy to follow and easy to implement. The exercises are already helping with numbness and discomfort after just 2 days. I look forward to working with Jared and anticipate that the current discomfort from a carpel tunnel and rotator cuff injury will be managed and healed.

AR Nicholls
Rated 5 out of 5

The receptionist at Sheringham was very friendly. Jared, the physiotherapist, was thorough in his questions and very helpful with his advice.

Cedric Brown
Rated 5 out of 5

I was recommended by my father to visit Randell’s after injuring my shoulder. The treatment I received exceeded all expectations. Being able to regain movement in my shoulder and neck after just one session I am beyond grateful! I cannot recommend them enough!

Jen Rilett
Rated 5 out of 5

Three physio appointments for my back have reduced pain and helped me to be more mobile again. Advice to maintain stability of my back was also given.

Kate Davis
Rated 5 out of 5

Highly recommended after my physio sessions , friendly and very thorough

Ruby Harper
Rated 5 out of 5
I am really pleased with my treatment.
I came to Randells because of heel pain. The podiatrist immediately saw that I had high arches, which I was unaware of! She suggested arch support insoles and a better way of lacing my shoes, which helped immediately.
I have now started a 4 week course of physio.
Everyone at Randells has been friendly and professional.
Thank you
Angela Cossey
Rated 5 out of 5

I can’t thank Salman enough for his incredible care and expertise. He quickly identified the cause of my discomfort and created a treatment plan that was both effective and easy to follow.

Salman’s friendly and professional approach made every session enjoyable, and I saw real improvements in my pain and mobility within weeks. I highly recommend him to anyone looking for top-quality physiotherapy!

David Vear
Rated 5 out of 5

Salman has been fantastic! From the start, he explained my condition clearly and tailored the treatment to my needs. His expertise and hands-on approach made a noticeable difference in my mobility and pain after just a few sessions.

He’s patient, attentive, and truly cares about his patients. I highly recommend Salman for anyone seeking effective and professional physiotherapy. Thank you for helping me get back on my feet!

Lucy Manton
Rated 5 out of 5

My experience at Randell’s Healthcare has been absolutely fantastic. I booked a physiotherapy appointment for a recurring knee issue and was blown away by the level of care I received. The physiotherapist conducted a detailed assessment and immediately put me at ease with their friendly yet professional approach. They tailored my treatment to suit my needs, and the exercises they recommended have made a huge difference. The clinic itself is clean and welcoming, and I always felt I was in expert hands. I wouldn’t hesitate to return or recommend their services to anyone in need of physiotherapy!

Mel P
Rated 5 out of 5

I can’t recommend Randell’s Healthcare enough! I went in with persistent lower back pain that had been bothering me for months. From the very first appointment, the physiotherapist was professional, thorough, and incredibly understanding. They explained everything clearly, from the root cause of my pain to the treatment plan, which included a mix of hands-on therapy and personalised exercises. After just a few sessions, I noticed significant improvement, and now I’m almost completely pain-free! The care and attention to detail were second to none.

John Griffiths
Rated 5 out of 5

Enquiries

Contact Us

Either contact us by telephone on 01603 737188 or fill in this online form.