All physiotherapy appointments at Randell’s Healthcare are carried out by our HCPC registered Chartered Physiotherapist, using the latest evidence-based techniques to provide expert, personalised care. We pride ourselves on delivering a hands-on, holistic approach to help you recover, move better and achieve your goals.
Whether you’re struggling with a sports injury, work-related pain, poor posture, mobility issues or persistent aches, we’ll accurately diagnose the cause of your symptoms and create an effective treatment plan. Our focus is not only on relieving pain but also on preventing problems from returning.
At Randell’s Healthcare, we focus on getting it right the first time. Our experienced clinician provides accurate assessments and diagnoses to ensure you receive the most appropriate treatment for your condition. Where needed, we work closely with our podiatry and biomechanics team to deliver a fully integrated approach to your care.
Every rehabilitation programme is tailored to you, taking into account your lifestyle, goals and daily routine. There are no generic exercise sheets, just personalised treatment designed to help you recover, move better and stay active.
Musculoskeletal (MSK) conditions affect the muscles, bones, joints, tendons, ligaments and nerves. They are commonly caused by injury, repetitive strain or everyday wear and tear, leading to symptoms such as pain, stiffness, weakness, swelling, numbness or pins and needles.
Our experienced physiotherapist will carry out a thorough assessment to identify the cause of your symptoms and ensure you receive the right treatment. If your symptoms are not related to a musculoskeletal condition, we’ll advise you on the most appropriate next steps and, where necessary, direct you to the right healthcare professional.
Many people experience symptoms such as tingling, numbness, burning pain or weakness, which can often be caused by nerve irritation. While these symptoms may be linked to a musculoskeletal condition, they can also be caused by neurological conditions that require specialist care.
Our physiotherapist can assess your symptoms to determine the underlying cause and recommend the most appropriate treatment or referral if needed.
If you’re unsure what’s causing your symptoms, a comprehensive assessment can help identify the problem and ensure you receive the right treatment or referral.
Your first appointment is a 45-minute assessment to identify the cause of your symptoms and create a personalised treatment plan. We’ll discuss your symptoms, medical history and goals before carrying out a thorough assessment of your movement, strength and function.
This allows us to provide an accurate diagnosis and recommend the most effective treatment for your recovery. Where appropriate, treatment may begin during your first appointment.
Follow-up appointments are tailored to your progress and may include sports massage, shockwave therapy, joint mobilisation, kinesiology taping, and personalised rehabilitation exercises.
Our goal is to reduce pain, restore movement and help you return to the activities you enjoy as quickly and safely as possible.
Please wear comfortable clothing that allows you to move freely, such as sportswear or loose-fitting clothes. Depending on the area being assessed or treated, you may be asked to expose the affected body part. Towels are provided to ensure your privacy and comfort at all times, and you are welcome to bring a friend, family member or request a chaperone.
If your symptoms are related to specific footwear or clothing, please bring these with you as they may help with your assessment.
Fitting multiple issues into one appointment is difficult due to the range of questions we need to ask, aspects to physically assess, and possibly provide initial treatment. Being thorough allows us to be safe, accurate, and provide effective treatment. We kindly ask to book an extended physiotherapy initial consultation to provide enough time to complete a full assessment.
We champion preventative care at Randell’s. If you have a previous injury you are worried will return or simply want to work on your health and fitness, we are happy to help.
Physiotherapy is often one of the best places to start if you’ve recently sustained an injury or are experiencing ongoing pain. Our experienced physiotherapist provides thorough assessments, accurate diagnoses and personalised treatment plans, helping you get the right care as quickly as possible. Where appropriate, we can advise on further investigations, such as imaging, or refer you to other healthcare professionals if needed.
If you’re unsure whether physiotherapy is the right option, we’re happy to advise and ensure you receive the most appropriate care.
Private physiotherapy offers fast access to expert assessment and treatment without long waiting times. At Randell’s Healthcare, you’ll benefit from longer appointments, personalised rehabilitation programmes, hands-on treatment and access to advanced therapies such as shockwave therapy.
Our multidisciplinary team of physiotherapists, podiatrists and biomechanics specialists work together to provide joined-up care, ensuring you receive the most appropriate treatment for your condition. If your symptoms require specialist NHS services or further investigations, we’ll guide you towards the most suitable next steps.
Our current clinic set up focuses on musculoskeletal health. This is your typical pains, sprains, or strains. We cover any part of the body from the neck to the toes. We have a separate page for your perusal that goes into more detail but here is a short list of common examples:
· Spine-related symptoms (muscles, joints, nerves, or discs)
· Osteoarthritis
· Ligament sprains
· Tendinopathy/Tendonitis/Tendinosis
· Muscle pulls and strains
· Sport or work accidents
· Balance and coordination (not related to neurological conditions)
The number of physiotherapy sessions you’ll need depends on your condition, recovery goals and response to treatment. Following your initial assessment, your physiotherapist will recommend a personalised treatment plan tailored to your needs.
Many patients benefit from 4–8 appointments over a period of 3–4 months, with sessions initially scheduled every 1–2 weeks before becoming less frequent as symptoms improve. Throughout your rehabilitation, we’ll provide the advice, exercises and support you need to help you recover confidently and reduce the risk of your symptoms returning.
A physiotherapy assessment could help if you:





Excellent on Google Reviews
Thank you for seeing me so promptly and for your caring and friendly manner. I am feeling loads better already.
Jared listened well as I described the presenting injury and accompanying discomfort. He then patiently guided me through a series of effective exercises. By the time I got home, there was an email with picture guides and descriptions of his recommended therapeutic exercises. Easy to follow and easy to implement. The exercises are already helping with numbness and discomfort after just 2 days. I look forward to working with Jared and anticipate that the current discomfort from a carpel tunnel and rotator cuff injury will be managed and healed.
The receptionist at Sheringham was very friendly. Jared, the physiotherapist, was thorough in his questions and very helpful with his advice.
I was recommended by my father to visit Randell’s after injuring my shoulder. The treatment I received exceeded all expectations. Being able to regain movement in my shoulder and neck after just one session I am beyond grateful! I cannot recommend them enough!
Three physio appointments for my back have reduced pain and helped me to be more mobile again. Advice to maintain stability of my back was also given.
Highly recommended after my physio sessions , friendly and very thorough
I can’t thank Salman enough for his incredible care and expertise. He quickly identified the cause of my discomfort and created a treatment plan that was both effective and easy to follow.
Salman’s friendly and professional approach made every session enjoyable, and I saw real improvements in my pain and mobility within weeks. I highly recommend him to anyone looking for top-quality physiotherapy!
Salman has been fantastic! From the start, he explained my condition clearly and tailored the treatment to my needs. His expertise and hands-on approach made a noticeable difference in my mobility and pain after just a few sessions.
He’s patient, attentive, and truly cares about his patients. I highly recommend Salman for anyone seeking effective and professional physiotherapy. Thank you for helping me get back on my feet!
My experience at Randell’s Healthcare has been absolutely fantastic. I booked a physiotherapy appointment for a recurring knee issue and was blown away by the level of care I received. The physiotherapist conducted a detailed assessment and immediately put me at ease with their friendly yet professional approach. They tailored my treatment to suit my needs, and the exercises they recommended have made a huge difference. The clinic itself is clean and welcoming, and I always felt I was in expert hands. I wouldn’t hesitate to return or recommend their services to anyone in need of physiotherapy!
I can’t recommend Randell’s Healthcare enough! I went in with persistent lower back pain that had been bothering me for months. From the very first appointment, the physiotherapist was professional, thorough, and incredibly understanding. They explained everything clearly, from the root cause of my pain to the treatment plan, which included a mix of hands-on therapy and personalised exercises. After just a few sessions, I noticed significant improvement, and now I’m almost completely pain-free! The care and attention to detail were second to none.
Enquiries
Either contact us by telephone on 01603 737188 or fill in this online form.