Recently we caught up with Jared, our new physiotherapy service lead. We wanted to find out about his first couple of months with Randell’s and his plans for the future.
Stepping into a leadership role has never been more exciting than joining Randell’s team as the physiotherapy service lead. Having the opportunity to essentially build a patient-centred service from the ground up is a rarity. It usually requires clinicians to set up their own business. Instead, I get to join a team with solid foundations in podiatry and excellent client relationships. This will go a long way in giving the service the boost we’d all hope for in the early days of a new clinic.
These sorts of opportunities are on most clinicians’ wish lists. However often feel like a longshot, especially when considering they are seeds planted in our minds way back in the middle of our studies. I qualified and graduated from the University of East Anglia (UEA) in 2020 during the pandemic; an experience in and of itself. Fortunately, just prior to the first lockdown, I had a valuable placement in a musculoskeletal, occupational health setting. That set me on my path as it readied me for a first contact physiotherapist role. This is where I honed my diagnostic, research, and team-leading skills on top of previous rehabilitation skills. Now, I can put this knowledge into practice in this service lead role.
The first couple months with Randell’s has been productive. Already setting up consent forms, policies, and standard operating procedures. Going from a fast-paced environment in GP surgeries to a more balanced clinic means having a more rewarding experience together with patients. I was truly missing that ability to see patients through from being in pain, unable to live the life they want, to getting back stronger and more independent than before. Being skilful in diagnosing now means having more time to address patients’ concerns from the get-go, work on educating and empowering, and hopefully spending a few minutes on treatment at the end of an assessment to get some momentum.
We’re already coming up to a couple patients being ready to self-manage after returning to normality from their initial appointment a couple months ago. They even feel like they’re better than previous successful treatments. Due to there being a long-term plan rather than short-lived improvements.
Alongside having a great introduction with patients these first months, I’ve been able to connect with most staff spending time talking during admin time and lunch. I’ve got to see why Randell’s has been able to build such a large, reputable footcare service. Every person I’ve had the chance to meet has been friendly and knowledgeable in every way. It is also refreshing to work with non-physiotherapy clinicians. It brings a new perspective both ways. Given the wealth of knowledge I’ve been lucky enough to collect over the years, I’m glad to be in a place where that will foster even more of that as we grow.
Looking towards the future, we are hoping to get a range of new technologies into our clinics. The aim being to help patients overcome finnicky pains and allow in-depth analysis through objective tests. Our ethos is to keep moving which is something aligns with my own values. Having my own injuries preventing me doing my sport or playing my instruments highlighted the importance of preventative physiotherapy. As a result, we are keen to see people before, not only after, having a pain or injury. This way we can keep everyone doing what they love. New technologies will only make this easier. We are also looking to expand our offerings through additional training so do watch this space!
Want to book an appointment or a free discovery call with Jared? Click here and book a time that suits you!
